TOUR PRICE INCLUDES:
– Friendly and enthusiastic tour guide familiar with the itinerary.
– 3 main meals and 2 additional snacks during the program.
– Admission tickets to the Vương Dynasty Palace and Lũng Cú Flagpole.
– Standard on-board beverages: 2 bottles per person per day.
– Standard 2-star hotel accommodation in Đồng Văn.
– Travel insurance with high compensation: 20,000,000 VND per person per incident.
TOUR PRICE DOES NOT INCLUDE:
– VAT tax.
– Personal expenses, and additional sightseeing tickets outside the program.
– Charitable gifts.
– Tips for drivers and guides.
CHILDREN’S TOUR PRICE:
– Age is calculated from the birth date to the departure date.
– Children aged 10 and above are charged 100% of the adult price.
– Children aged 5 to 9: charged 75% of the adult price – sharing a bed with parents.
– Children under 5: free of charge (sleeping with parents, additional expenses such as entrance tickets, and meals will be taken care of by parents). The company only collects the portion of the airfare (if any) as per the airline’s regulations.
CANCELLATION POLICIES
A- GENERAL DEPOSIT AND CANCELLATION POLICIES:
1/ Deposit policy to secure reservations:
– To officially reserve a spot and receive formal confirmation, customers need to make a deposit equivalent to 40% of the tour price.
– The remaining amount must be paid to Meditours 15 days before the scheduled departure date.
2/ Cancellation policy by customers:
– If a customer cancels the tour at least 15 days before the departure date, they will incur an early cancellation penalty equivalent to the deposit amount (40% of the tour price).
– If a customer cancels the tour within 7 days of the departure date, they will incur a late cancellation penalty equivalent to the entire tour price (100% of the tour price).
3/ Cancellation policy by the organizing unit:
– The tour will proceed as scheduled if there are at least 6 adults in the group.
– If the group does not reach the minimum of 6 passengers, Meditours will arrange a new departure date and inform customers at least 15 working days before the original departure date. If customers do not agree to the new departure date, they will receive a refund of the deposit.
– If Meditours cannot organize the tour at the planned time due to unavoidable reasons such as natural disasters, floods, wars, etc., Meditours will arrange a new departure date, and any additional expenses will be agreed upon by both parties.