Tour Price includes:
– New air-conditioned cars, service according to the signed program.
– Enthusiastic and experienced tour guide accompanying the group throughout the journey.
– 07 main meals as per the program: 150,000 VND/lunch – 180,000 VND/dinner.
– Breakfast: 50,000 VND/guest.
– Accommodation at Homestay in Nậm Hồng Village, Bản Luốc (Separate bedding, blankets, pillows, and shared WC).
– Admission tickets to scenic spots according to the program.
– Tents, camps, and related equipment for overnight camping tours.
– Environmental protection fee if applicable.
– 04 bottles of 500ml water per guest per day.
– Motorbike taxi for luggage support in case the car cannot accompany.
– High-quality Trek, Cannondale mountain bikes according to the tour program.
– Truck to transport bikes for groups of 6 guests or more.
– Insurance: 100,000,000 VND/event.
Tour does not include:
– Beverages (alcohol, beer, soft drinks) during meals and throughout the program.
– Personal expenses (such as laundry, phone, shopping, meals outside the program).
– 10% Value Added Tax (VAT).
– 01 doctor for groups of 20 guests or more.
– Single room, Bungalow, Ecolodge Hotel.
– Tips for drivers and guides: 100,000 VND/guest for the entire trip.
– Airport, train station, and port pick-up and drop-off for groups departing from other cities to Hanoi.
PERSONAL ITEMS TO PREPARE FOR THE TREKKING TOUR:
⦁ Specialized backpack for personal belongings over 03 days.
⦁ Clothing:
– 3 short or long-sleeved sport shirts (breathable and moisture-wicking).
– 1 thermal shirt, wool shirt for evening wear.
– 1 warm jacket for night rest on the mountain (preferably lightweight, such as a down jacket).
– 1 waterproof windbreaker or thin windproof jacket for trekking.
⦁ Pants: 3 breathable sports pants with good elasticity (preferably thin, light, quick-drying, and waterproof).
⦁ Shoes: Trekking shoes or sports shoes with good grip, comfortable, anti-slip, preferably waterproof.
(Note: Usually choose shoes about 1 size larger. Cut toenails short to avoid friction when wearing shoes throughout the journey.)
⦁ Sandals: 1 pair of sandals or flip-flops to cross streams and use on the trail.
⦁ Socks: 3 pairs of long, thick, high-neck socks to avoid insects and terrain abrasion.
⦁ Towels:
– 1-2 multi-purpose towels to cover the face, absorb sweat.
– 1 wool scarf for the evening on the mountain.
⦁ Heat patches: 5-6 patches for use in the evening on the mountain.
⦁ Power bank.
⦁ Personal documents: ID card/passport.
⦁ Flashlight: Use when it’s dark and for personal hygiene (preferably a headlamp).
⦁ Personal items: sunscreen, sunglasses, personal medication.
⦁ Energy supplements: chocolate, energy bars, various nuts, dried fruits.
CANCELLATION CONDITIONS
A- GENERAL DEPOSIT AND CANCELLATION POLICIES
1/ Deposit policy to secure reservations
- To officially reserve a spot and receive guests, customers need to deposit an amount equivalent to 40% of the tour price.
- The remaining amount must be paid to Meditours 15 days before the departure date.
2/ Cancellation policy by customers
- If customers cancel the tour 15 days before the departure date, they will be penalized for early cancellation equivalent to the deposit amount (40% of the tour price).
- If customers cancel the tour 07 days before the departure date, they will be penalized for late cancellation equivalent to the entire tour price (100% of the tour price).
- If customers reschedule the tour departure date before and within 7 days of the original departure date, they will have to pay an additional 30% of the tour cost.
3/ Cancellation policy by the organizing unit
- The group will depart according to the schedule if there are 06 or more adults.
- If the group does not reach 06 guests, Meditours will arrange a new departure date and notify customers at least 15 working days before the departure date. If customers do not agree to the new departure date, they will receive a refund of the deposit.
- If Meditours cannot organize the group to depart at the scheduled time due to force majeure such as natural disasters, floods, wars, etc., Meditours will arrange a new departure date, and any additional expenses incurred will be agreed upon by both parties.
Note: The above is the tour cancellation penalty according to the company’s regulations. We will be flexible in resolving each specific case within our capabilities.