TOUR PRICE INCLUDES:
- Friendly, enthusiastic, and knowledgeable tour guide
- Standard 2 bottles of water per person per day on the bus
- Travel insurance with high compensation: 20,000,000 VND per person per case
TOUR PRICE DOES NOT INCLUDE:
- VAT taxPersonal expenses of tourists, entrance fees outside the program
- Tips for drivers and tour guides
- Weekly Departure Tours to Ha Giang
CHILDREN’S TOUR PRICE
- The age will be calculated from the birth date to the departure date.
- Children from 10 years old and above: 100% of the adult price.
- Children from 5 to 9 years old: 75% of the adult price – sharing a bed with parents.
- Children under 5 years old: free (children sharing a bed with parents, additional expenses such as sightseeing tickets, and meals for parents will be taken care of by themselves). The company only collects a portion of the airline ticket (if any) according to the regulations of the airlines.
CANCELLATION POLICIES
A- GENERAL DEPOSIT AND CANCELLATION POLICIES
1/ Deposit policy to secure bookings
– To officially secure a reservation, customers need to make a deposit equivalent to 40% of the tour price.
– The remaining amount must be paid to Meditours 15 days before the booked departure date.
2/ Cancellation policy by customers
– If a customer cancels the tour 15 days before the departure date, they will be penalized with an early cancellation fee equivalent to the deposit amount (40% of the tour price).
– If a customer cancels the tour 7 days before the departure date, they will be penalized with a late cancellation fee equivalent to the entire tour price (100% of the tour price).
3/ Cancellation policy by the organizing unit
– The tour will depart according to the schedule if there are at least 06 adults in the group.
– If the group does not have enough 06 passengers, Meditours will arrange a new departure date and inform customers at least 15 working days before the departure date. If customers do not agree with the new departure date, they will receive a refund of the deposit.
– If Meditours cannot organize the tour on the scheduled time due to force majeure reasons such as natural disasters, floods, wars, etc., Meditours will arrange a new departure date, and any additional costs will be mutually agreed upon.